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HOME ⇒ World Airport Directory

Airport Reviews

To write a review, an opinion or a comment about a specific airport, or to look up reviews for a specific airport, you should browse the World Airport Directory.

Latest Airport Reviews & Traveller Opinions

Mombasa Moi International Airport

22 March 2020 Nancy
I can't even rate this,my parcel from UK arrived here on 9th march and until today it has not been delivered.i have been through hell being asked to pay this money or the far i have paid 185k for my parcel and am still being asked to pay 75k more for what they call security and insurance. Can someone intervene and help me out. Can the management of parcels department come in to my aid for further information inbox me at Thank you. Unsatisfied customer.
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Hurghada International Airport

09 December 2019 Guest
Unbelievable slow passport and security check
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Jeddah King Abdulaziz International Airport

09 December 2019 Mrs. Jan
Worst airport facalities in the world. Dirty, disorganized and a disgrace for a country that is very rich and calls itself a " Kingdom ". Lost an important item on the security xray conveyor belt.
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Ulaanbaatar Chinggis Khaan International Airport

08 November 2019 Voetsek
Wait for NUBIA - this will be mindblowing (compared to Chinggis Khaan -the "old" one). All in all - I have to agree! Dreadful place - bad food, unfriendly staff... not an airport to stay at.
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Beijing Capital International Airport

21 October 2019 Guest
The airport terminals looks nice with lots of shops and a lot of security cameras everywhere. However, the security agents are a bunch of organized crooks. They stole my Osmo3 gimble and one of my battery packs, while going through their security search and checkpoint during a transfer from Bangkok to LAX with AirChina. One of their agent distracted me while doing an extensive full body search, wearing a simple shirt, jeans with no belt, and sandals. They purposely made me turned around so I can not see my backpack, while the other agents went through my belongings, and stole the items. By the time I realized the items are missing, I was on the plane to LAX. This was my first flight transfer in Beijing Airport, and it will be my last! The low fares with AirChina is not worth the hassle and the loss of property with Beijing Airports crooked security. The security agents are thieves, trained to steal, not to protect.
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Atlanta Hartsfield-Jackson International Airport

10 October 2019 June Prichard
My Aunt Dot once told me you cant die and go to heaven without going thru Atlanta Airport!! And she made the comment over 20 years ago. I find Atlanta busy and big but very organized. Signage is clear. It could use more arrival and departure boards though. It could also have staff available to help with connections for those who arent into the latest smart older folks still need help! The airport is clean for the number of travelers using the airport Also, the train system is fast. I used Delta yesterday. A 30 minute weather delay caused me to miss my flight. Luckily the Delta staffright there at the gate got me a standby flight and then automatically booked me on another flight and texted it to my phone! While waiting on my standby flight in Atlanta, they have screens that continually update changes for upgrades and standbys. It was helpful!
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Frankfurt Airport

01 September 2019 Zara Taran
Similar experience happened to us in Hamburg airport. 25 years traveling around the world, never seen a transit passengers being searched thoroughly to go to their connecting flights. And slow german out of date machines and security system. Never ever go to Germany again.
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Burgas Airport

20 August 2019 Ciara
staff absolutely horrendous. all rude and need training on how to deal with public. would never go back
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Riyadh King Khalid International Airport

19 March 2019 Guest
Regarding this rating King Khalid International Airport does not have drop-off for the company that need to offload things or supplies, It is hard to make location for the shipment and it takes a lot of time and effort. The airport prioritize the passenger which is good but how about the company that runs the operation inside the airport? I hope that this matter will solve as soon as possible so that this airport will be a good place to give good customer service for both passenger and other parties. Best Regards.
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Accra Kotoka International Airport

06 January 2019 John P
Phone # listed is in valid, more Bullshit from a 3rd world country, and thats probably pushing it. Would give it a zero star rating if possible
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Maputo International Airport

17 November 2018 Allison Mpofu
Am so disappointed that my husband spent the night alone in their Maputo airport. Yes he has a Nigerian passport, they just collected his passport and didnt tell him whats going on, they knocked off work and returned next day, still no update of why they havent allowed him entrance. Why is it Visa on Arrival if when you arrive they treat you like garbage. This inhuman behavior has to be stopped. When will Africans stop treating each other like this. Now l know why God emphasized on treating foreigners well. This is our experience with Mozambique 🇲🇿. Our honeymoon nightmare at the airport. They want you to pay for hotel before coming so they can just waste your money. Paid for 5star hotel but left with no food or water at the airport. Alone with a security guy. For 15 hours
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Istanbul Ataturk Airport

11 November 2018 Guest
My Nephew got stranded at this same airport for days. Called the airline and airport customer representative - no response. No one wants to help. Turkish airline keep saying they do not provide passengers info when I was not asking for info but to help the poor boy to move from the Instabul Ataturk airport to Bogota, Colombia. Neither the Turkish airline nor the airport was helpful.
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Dammam King Fahd International Airport

09 November 2018 Hafiz Muhammad Bilal Younas
It was a very beautiful time to spend there, I enjoyed food and coffee
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Quanzhou Jinjiang Airport

28 October 2018 Hilde Huizinga
I was not allowed to fly to jingjiang airport from Manila, even though it was just for an transfer to Bejing. There was no information about this online so I am very disappointed. Had to by 2 new tickets for 1000 euro to fly back to Amsterdam. People should be aware!!!!!
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Denpasar Ngurah Rai International Airport

29 August 2018 Guest
Wednesday 29 Aug 8.55am. Horrific queue for passport control to get out of the country - less than half the stations manned by officials. This is the last impression tourists get if Bali and my family and I wont be back after having to stand for over an hour with no water missing duty free and the lounge. Get your act together Bali airport, its not good enough.
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Reykjavik Keflavik International Airport

14 July 2018 Guest
I recently visited Iceland for 10/11 days. I enjoyed myself immensely - enjoyed seeing a large part of Iceland, enjoyed the food, met lovely people, etc. Upon arrival at Keflavik International Airport for my return flight to Toronto (3-1/2 hours before my departure time of 5:00 pm), I got my luggage tag, arranged for my luggage, passed through security and arrived at the large Duty Free part of the airport. Since my gate information would not be available until 3:20pm, I spent at least an hour walking around shopping for gifts to take home with me. Once the gate information (D34) became available, I commenced the long walk to the gate, thinking upon arrival at the gate, I would be able to sit down and relax until boarding, which was scheduled for 4:20 pm. Imagine my surprise and dismay to discover upon arrival at Gate D34 that there were absolutely NO SEATS FOR WAITING PASSENGERS. There were seniors, a mother with a 7-month old child, several young children standing as well. To compound the problem, our flight was delayed 1-1/2 hours, so we did not board the plane until shortly after 6pm, which meant we were on our feet from the time we arrived at the airport (1:30pm until we boarded shortly after 6pm (4+ hours)! I have traveled all over the world and have never experienced such treatment. I was left with a very unfavourable impression of my trip to Iceland. I cannot imagine that is the impression you would want to leave visitors of your country.
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Dominica Douglas-Charles Airport

19 June 2018 Guest-Peter
Found staff at Restaurant and Boarding kiosk very helpful My flight was cancelled and Winair CSM helped get me on Liat flight so I wouldn't miss connecting flight
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Kolkata Netaji Subhas Chandra Bose International Airport

13 June 2018 Ajay P Desai
For Kind attention Airport Manager The display board at gate number 23D Not working causing lot of inconvenience to thequire passengers Regular check required all these small things When you want to provide quality service
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Lilongwe International Airport

02 June 2018 RC
Lilongwe airport has been the worst experience. I had to pay for my luggage and was not given a reciept that I expressed was critical for me to have given I was on business travel. They said my reciept would be given at the gate and I was pushed aside multiple times. Going through the final international security at my gate I was not given an explanation for the search and its requirements. Nor was I asked if I wanted to be privately screened. The staff did a full body search in the open and went through my personal belongings in view of everyone in the area. Furthermore this lady stole money that fell out of my pocket and claimed it was her own. Given the language barrier it was extremely difficult to argue. My request for managers went unanswered. The guy at the passport counter spent our entire exchange on the phone with someone and I stood there afterward bc he didnt even let me know I was done and could move on. At no counter was I given instructions of what they needed from me. They just stared at me until I asked what the fuck they were looking at. I am currently trying to find customer service numbers to speak to airport or airline representatives. Something needs to change.
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Faro Airport

27 March 2018 Hilton Santos
(FAO) Faro airport is a modern airport that keeps getting better. In 2017/2018 the airport has undergone extensive improvements and is capable of handeling hundreds of thousands of travelers, most of them arriving in the Summer months. The airport hosts many services, like cafes, restaurants, car hire offices and airport transfer providers like If you would like to read more about Faro airport, read this blog post
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Muscat International Airport

26 March 2018 Guest
Worst airport , been there four times , as usual no WiFi, uncooperative staff
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Aberdeen Dyce Airport

13 March 2018 Margaret Ferguson
I really think that someone needs to assess this place.I have used tiny airports such as El Hierro, and found the facilities better. The check in is slow, and at a specified time slot only, the security is odd, the food and drink airside is expensive, the seating in the general departure area is abysmal, the acoustics are so poor that half of the plethora of announcements cannot be heard. There are very few airbridges, so it is a matter of walking in all weathers about 200 metres to your plane, then taking the wet uncovered steps up. I could go on, but will just say DISGUSTING
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Manila Ninoy Aquino International Airport

07 March 2018 Zuzanna
Thats the worst airport i ever been too. Customer service both from security and airlines crew is non existent. I flew from Heathrow and carried bottle of gin purchased there at duty free. Bottle was closed, i provided the bill and card which has been used to pay, yet still the bottle has been confiscated. The reason given- its not in the sealed bag but the problem is nowhere in Europe duty free bags are sealed!!! Security officer rude beyond imagination, unprofessional and simply need to be either retrained or should not work with customers. Spoke at me rather than to me in their own language, so i had no idea what are they talking about, and it made me very anxious. Philippine airline representative not helpful at all. Was very apologetic, but in fact done nothing to help. Funny enough bottle of water and Lucozade didnt seem like an issue. On the way back from Bali i was unlucky enough to go through exactly this same airport and this time lighter has been confiscated from my partner, but not me. Such a double standards.. AVOID AVOID AVOID!!!!
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Dhaka Hazrat Shahjalal International Airport

04 March 2018 Guest
Worst service in the world, the staff treat passengers and guests badly. They have no respect or manners.
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Panama City Tocumen International Airport

27 December 2017 Jean-Paul Molgat
Some signs that you dont care about passengers: You dedicate massive amounts if space to higj end retail, and there are line-ups for the crammed and dilapidated washrooms. The pricing of food is predatory. 2 coffees and 2 hot chocolates cost $16.20 USD. This is gouging customers for using the facility. Cordoning off departure areas one hour before a flight and forcing the rest of the passengers out into other areas to wait for their flights? This is ridiculous. First time Ive ever seen this. If you want people to plan their flights to connect through Tocumen, you need to do a better job of treating them like customers, not easy prey. Last time I come through your airport, if I can avoid it. Cant wait to get out of here.
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Bucharest Henri Coanda International Airport

26 December 2017 Guest
My husband and son had a disgusting experience when they picked up their luggages at Otopeni; the bag had the front pockets pulled off, in rush obviously so the cheap person working there wouldn't be caught stealing 😬, and they had their medications stolen; asthma, cholesterol, pain/congestion etc. My son was in big pain all the way to their accommodation because of this! Shame on you!
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Casablanca Mohammed V International Airport

11 November 2017 J Walls
Casablanca is by far the worst airport I have ever travelled through. We waited almost 1 hour to go through security. The staff were not organized and had a dreadful attitude to customers.
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Jakarta Soekarno-Hatta International Airport

13 October 2017 Sugianto
Am surprised that till now nobody actually raised how stupid and inefficient is the design of the airport on the pick up flow. And people can actually live with this. I stop flying Garuda simply because of the terminal 3. I hope they realise this and fix the pick up flow.
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Paris Charles de Gaulle Airport

02 October 2017 SAWSAN
ONE of the worst airports i have been too... stuff not helpful at all ,if u have the chance to fly through another airport i strongly recommend doing so it was so hard to find someone to help u ,they looked at me and turn there face i was so in a harry it was realy bad
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Ashgabat Airport

25 September 2017 Guest
Extremely rude staff with no customer service skills or manners! I don't expect to be treated with such disrespect after spending money to visit the country! I was appalled and would never recommend my friends or family to use this airport! Absolutely disgusting behaviour!
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Skopje Alexander the Great Airport

08 September 2017 Guest
This airport has not changed its treatment of travelers. I've used this airport several times throughout 15 years and each time they just get ruder. The staff at check in were almost hostile. They refused to speak English because i was born there and the said that I should speak the language. But I was 3 years old when I moved to the US (46 years ago). They all pretty much have a chip on their shoulder and are ready for a fight. No "thank you's" or " have a nice day" from anyone. Just horrible behavior.
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Singapore Changi Airport

15 July 2017 Guest
We had a horrible experience entering Singapore at Changi Airport. How is this place the number one airport in the world? The people working there were rude, the air conditioner did not seem to be working, every passport line was back up to the far back wall. There are many airports in Europe than handle more people quicker than here. The passport room is poorly designed. There are two rows of counters. However, there is NO way to access the second row. The second row counter is waving to you but the person in the front row completely blocks you from entering. WTF! So what happens is a security officer will randomly choose people on the outside lines to fill in the second row. NOT FAIR! Of course there is no way of knowing this until you are up in the front row. There is nothing that makes waiting in a long line worse than knowing that others are arbitrarily allowed to cut far ahead in line. How is it fair that some wait 10 minutes while others wait 2 hours? Yes, there is a garden and decorations, and our Crowne Plaza experience was nice. But who cares after such a crappy introduction to Singapore.
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Wellington International Airport

29 May 2017 Geoff
Fantastic airport experience. Really nice. - New expanded terminal including enhancements to the International precinct. - New multi storey car park (transport hub) - New on airport top quality hotel under construction - New Air traffic control tower opening in Sept 17 - Excellent bus connections - Close to CBD - Great art decoration - Good views of field from terminal
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Kuala Lumpur International Airport

22 April 2017 Kenny Lieu
The immigration line is chaotic. The authorities here need to have some kind of control. This is horrible.
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Lombok International Airport

06 March 2017 Wombat
It is a huge disappointment that after spending so much money on this airport they cannot even afford to provide decent toilet facilities!!! The locks on the doors are broken, everything is chipped and looks dirty, no decent method of drying your hands - really???? Is this the best that can be done by the management of this "international airport" - it is a completely disgusting. They need to spend money on the facility immediately.
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Georgetown Owen Roberts International Airport

24 February 2017 Guest
We vacationed in Grand Cayman for the Christmas holiday. All of the buildings date back to the 50s. Every aspect of this airport needs to be updated. The bathrooms are inadequate; the gate seating is terrible; the duty-free kiosks and shops are all scrunched together with no order and not easy to move around in especially if the airport is crowded; the computer systems are arcane; the gate staff is disorganized and rude. The right hand didnt know what the left hand was doing. And the screening personnel were beyond rude. Terrible attitudes and a bit full of themselves. The British government needs to spend a few pounds and modernize these facilities since these islands are British-owned territories.
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Shanghai Pudong International Airport

20 January 2017 E Makarov
Me and my wife were going to Europe from New Zealand with a transfer at Pudong and it turned out to be a bad choice for me. Of course the airport is big and shiny, and I must give it to them -- passport control and security people are professionals. But when it comes to the human factor, such as interpreting the rules and caring about others, I'd say it's the worst. When checking my luggage, I was told that I cannot carry my guitar into cabin and that I have to put it as check-in because the soft case was "too big".. despite the general rule for musical instruments and that it was allowed on (!) CHINA eastern when flying from NZ. I had two check-in bags already (same for my wife), and didn't want to pay 200USD for an extra one, so I've decided to put the guitar out, fill the case with some of the contents of one of my bags, and throw the bag out with the rest of the stuff. I wrapped the guitar in some of my clothes, but the manager told me it was "still too big" even though its base fit into the 2 dimensions given for checking (he said it was "too tall", weird logic).. so I had to take everything off and play the game of pretend. Finally, I cannot say the overall weight of the plane decreased substantially -- 3 to 5 kilograms at most. I'm also sure they had an extra storage in the plane -- I used the cupboard couple of times before, when overhead lockers were full. Still, I had to carry the wrapped guitar by the griff, jacket hanging on one of my hands and another item which was quite flat and wide so it was stuck in the X-ray at security and we forgot about it since we had too much on us already. I tried to call lost&found of this terminal afterwards, but they said they haven't found it, even though I can hardly imagine how such a big piece can go missing. For that I'd like to thank the manager at the counter who made me sweat for an hour while re-packing my bags. I guess some representatives of this culture enjoy playing with their power, so to all of you decent folk out there -- please be careful and aware.
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Berlin Schonefeld Airport

17 December 2016 Guest
Dreadful experience from start to finish. Long narrow corridors with stairs and no lifts or escalators. Train station a very long outside walk. Ticket machines at station impossible to decipher, platforms bleak and exposed. Train about 1/3 normal length and required capacity, over crowding worse than London commuting in rush hour, no spaces for luggage. At departure same problem with stairs, hardly any seating, poor restaurants, access to gate blocked by other passengers. In comparison London Stanstead is travellers paradise.
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Austin Bergstrom International Airport

15 December 2016 Jay
Have travelled all over the world. Arrival baggage services are among the worst I have ever experienced. Horribly slow
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Windhoek Hosea Kutako International Airport

01 October 2016 Ryno
Poorly trained security and passport control staff. Arrogant and abuse of power.
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Enfidha-Hammamet International Airport

04 September 2016 Guest
The best airport in north Africa, no need to make the tail for a long period during check-in, luxurious ... recommend it to every body.
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Orlando International Airport

27 August 2016 Guest
Very poor signage for such a big and cumbersome airport to navigate. TSA Pre lines are 50 yards from regular lines (?) Except for some (not all) TSA employees, everyone treats you as if they are forced to, from several SouthWest employees (I am an A-List) to others around. If they can't handle the public, they need to find themselves another job. I travel to 200 clinics in 21 states. I have yet to find an airport in the US that is this bad in service. Only good thing is you have plenty of food choices.
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Palma de Mallorca Airport

19 July 2016 Brendan
As Palma airport is very large and requires a lot of walking to get to your correct module and boarding gate, I would recommend allowing plenty of extra time to avoid any stress. Especially during the busy summer time.
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