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Airport Reviews - Choose the Best Airport

To write a review, an opinion or a comment about a specific airport, or to look up reviews for a specific airport, you should browse the World Airport Directory.

Latest Airport Reviews & Traveller Opinions

Denpasar Ngurah Rai International Airport

29 August 2018 Guest
Wednesday 29 Aug 8.55am. Horrific queue for passport control to get out of the country - less than half the stations manned by officials. This is the last impression tourists get if Bali and my family and I wont be back after having to stand for over an hour with no water missing duty free and the lounge. Get your act together Bali airport, its not good enough.
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Hurghada International Airport

16 July 2018 Elise Blockley.
My friend had an accident wich left her unable to walk so we had to get wheelchair assistance. We got onto the wheelchair bus to take us to the aeroplane as we struggled on the plane with our suitcases we left a black mochino string bag on the back of the wheel chair before we had chance to go back they had drove off leaving us without it. We then informed the airline staff (Thomas Cook) that they had taken our bag with them and it had a lot of valuables in that we always keep close inside. They told us to go back to our seats and they will look. A man that work for Hurghada airport said they looked them selfs and the bag is nowhere to be seen we we are 100% sure that the bag was on the buss but no assistance was given to us and they practically called us a liar. We feel let down by not only the airline but the airport staff our bag has things in that will never be replaced. A lot more could have been done but they was to interested in getting the plane in the air. Even passengers on the plane was disgusted by the way we was treated. Our bag was on the buss as people on the place witnessed it being on the back of the wheelchair. Ive will never travel with Tomas Cook or to hurgahada ever again we was left on a six hour flight feeling distraught and heart broken. We didnt have our cards as they was in the bag so not only could we not afford a drink we had no money for food. This situation has put us off traveling full stop.
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Reykjavik Keflavik International Airport

14 July 2018 Guest
I recently visited Iceland for 10/11 days. I enjoyed myself immensely - enjoyed seeing a large part of Iceland, enjoyed the food, met lovely people, etc. Upon arrival at Keflavik International Airport for my return flight to Toronto (3-1/2 hours before my departure time of 5:00 pm), I got my luggage tag, arranged for my luggage, passed through security and arrived at the large Duty Free part of the airport. Since my gate information would not be available until 3:20pm, I spent at least an hour walking around shopping for gifts to take home with me. Once the gate information (D34) became available, I commenced the long walk to the gate, thinking upon arrival at the gate, I would be able to sit down and relax until boarding, which was scheduled for 4:20 pm. Imagine my surprise and dismay to discover upon arrival at Gate D34 that there were absolutely NO SEATS FOR WAITING PASSENGERS. There were seniors, a mother with a 7-month old child, several young children standing as well. To compound the problem, our flight was delayed 1-1/2 hours, so we did not board the plane until shortly after 6pm, which meant we were on our feet from the time we arrived at the airport (1:30pm until we boarded shortly after 6pm (4+ hours)! I have traveled all over the world and have never experienced such treatment. I was left with a very unfavourable impression of my trip to Iceland. I cannot imagine that is the impression you would want to leave visitors of your country.
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Jeddah King Abdulaziz International Airport

28 June 2018 Guest
Horrible place!!! Definitely recommend to avoid if you can!!! I for sure won't be back.....Idiots!
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Dominica Douglas-Charles Airport

19 June 2018 Guest-Peter
Found staff at Restaurant and Boarding kiosk very helpful My flight was cancelled and Winair CSM helped get me on Liat flight so I wouldn't miss connecting flight
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Kolkata Netaji Subhas Chandra Bose International Airport

13 June 2018 Ajay P Desai
For Kind attention Airport Manager The display board at gate number 23D Not working causing lot of inconvenience to thequire passengers Regular check required all these small things When you want to provide quality service
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Lilongwe International Airport

02 June 2018 RC
Lilongwe airport has been the worst experience. I had to pay for my luggage and was not given a reciept that I expressed was critical for me to have given I was on business travel. They said my reciept would be given at the gate and I was pushed aside multiple times. Going through the final international security at my gate I was not given an explanation for the search and its requirements. Nor was I asked if I wanted to be privately screened. The staff did a full body search in the open and went through my personal belongings in view of everyone in the area. Furthermore this lady stole money that fell out of my pocket and claimed it was her own. Given the language barrier it was extremely difficult to argue. My request for managers went unanswered. The guy at the passport counter spent our entire exchange on the phone with someone and I stood there afterward bc he didnt even let me know I was done and could move on. At no counter was I given instructions of what they needed from me. They just stared at me until I asked what the fuck they were looking at. I am currently trying to find customer service numbers to speak to airport or airline representatives. Something needs to change.
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Faro Airport

27 March 2018 Hilton Santos
(FAO) Faro airport is a modern airport that keeps getting better. In 2017/2018 the airport has undergone extensive improvements and is capable of handeling hundreds of thousands of travelers, most of them arriving in the Summer months. The airport hosts many services, like cafes, restaurants, car hire offices and airport transfer providers like Faroairporttransfers.net If you would like to read more about Faro airport, read this blog post faroairporttransfers.net/faro-airport-in...
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Muscat International Airport

26 March 2018 Guest
Worst airport , been there four times , as usual no WiFi, uncooperative staff
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Aberdeen Dyce Airport

13 March 2018 Margaret Ferguson
I really think that someone needs to assess this place.I have used tiny airports such as El Hierro, and found the facilities better. The check in is slow, and at a specified time slot only, the security is odd, the food and drink airside is expensive, the seating in the general departure area is abysmal, the acoustics are so poor that half of the plethora of announcements cannot be heard. There are very few airbridges, so it is a matter of walking in all weathers about 200 metres to your plane, then taking the wet uncovered steps up. I could go on, but will just say DISGUSTING
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Manila Ninoy Aquino International Airport

07 March 2018 Zuzanna
Thats the worst airport i ever been too. Customer service both from security and airlines crew is non existent. I flew from Heathrow and carried bottle of gin purchased there at duty free. Bottle was closed, i provided the bill and card which has been used to pay, yet still the bottle has been confiscated. The reason given- its not in the sealed bag but the problem is nowhere in Europe duty free bags are sealed!!! Security officer rude beyond imagination, unprofessional and simply need to be either retrained or should not work with customers. Spoke at me rather than to me in their own language, so i had no idea what are they talking about, and it made me very anxious. Philippine airline representative not helpful at all. Was very apologetic, but in fact done nothing to help. Funny enough bottle of water and Lucozade didnt seem like an issue. On the way back from Bali i was unlucky enough to go through exactly this same airport and this time lighter has been confiscated from my partner, but not me. Such a double standards.. AVOID AVOID AVOID!!!!
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Dhaka Hazrat Shahjalal International Airport

04 March 2018 Guest
Worst service in the world, the staff treat passengers and guests badly. They have no respect or manners.
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Maputo International Airport

17 January 2018 Vanessa Phulchand
Unfortunately 1 star is the lowest rating available but this airport deserves an even lower rating. The airport is not well kept, the people working there are full blown thieves and if you have the misfortune of having no choice but to pass by or use this airport, ensure that you lock your bags with more than just the built in locks and carry spare change for the begging security guards and customs officers. Don't bother with customer care lines or any email addresses provide. They are either none existing numbers and emails are ignored. Thank you for such a terrible experience, i do not look forward to my next visit.
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Panama City Tocumen International Airport

27 December 2017 Jean-Paul Molgat
Some signs that you dont care about passengers: You dedicate massive amounts if space to higj end retail, and there are line-ups for the crammed and dilapidated washrooms. The pricing of food is predatory. 2 coffees and 2 hot chocolates cost $16.20 USD. This is gouging customers for using the facility. Cordoning off departure areas one hour before a flight and forcing the rest of the passengers out into other areas to wait for their flights? This is ridiculous. First time Ive ever seen this. If you want people to plan their flights to connect through Tocumen, you need to do a better job of treating them like customers, not easy prey. Last time I come through your airport, if I can avoid it. Cant wait to get out of here.
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Bucharest Henri Coanda International Airport

26 December 2017 Guest
My husband and son had a disgusting experience when they picked up their luggages at Otopeni; the bag had the front pockets pulled off, in rush obviously so the cheap person working there wouldn't be caught stealing 😬, and they had their medications stolen; asthma, cholesterol, pain/congestion etc. My son was in big pain all the way to their accommodation because of this! Shame on you!
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Casablanca Mohammed V International Airport

11 November 2017 J Walls
Casablanca is by far the worst airport I have ever travelled through. We waited almost 1 hour to go through security. The staff were not organized and had a dreadful attitude to customers.
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Jakarta Soekarno-Hatta International Airport

13 October 2017 Sugianto
Am surprised that till now nobody actually raised how stupid and inefficient is the design of the airport on the pick up flow. And people can actually live with this. I stop flying Garuda simply because of the terminal 3. I hope they realise this and fix the pick up flow.
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Paris Charles de Gaulle Airport

02 October 2017 SAWSAN
ONE of the worst airports i have been too... stuff not helpful at all ,if u have the chance to fly through another airport i strongly recommend doing so it was so hard to find someone to help u ,they looked at me and turn there face i was so in a harry it was realy bad
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Ashgabat Airport

25 September 2017 Guest
Extremely rude staff with no customer service skills or manners! I don't expect to be treated with such disrespect after spending money to visit the country! I was appalled and would never recommend my friends or family to use this airport! Absolutely disgusting behaviour!
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Skopje Alexander the Great Airport

08 September 2017 Guest
This airport has not changed its treatment of travelers. I've used this airport several times throughout 15 years and each time they just get ruder. The staff at check in were almost hostile. They refused to speak English because i was born there and the said that I should speak the language. But I was 3 years old when I moved to the US (46 years ago). They all pretty much have a chip on their shoulder and are ready for a fight. No "thank you's" or " have a nice day" from anyone. Just horrible behavior.
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Singapore Changi Airport

15 July 2017 Guest
We had a horrible experience entering Singapore at Changi Airport. How is this place the number one airport in the world? The people working there were rude, the air conditioner did not seem to be working, every passport line was back up to the far back wall. There are many airports in Europe than handle more people quicker than here. The passport room is poorly designed. There are two rows of counters. However, there is NO way to access the second row. The second row counter is waving to you but the person in the front row completely blocks you from entering. WTF! So what happens is a security officer will randomly choose people on the outside lines to fill in the second row. NOT FAIR! Of course there is no way of knowing this until you are up in the front row. There is nothing that makes waiting in a long line worse than knowing that others are arbitrarily allowed to cut far ahead in line. How is it fair that some wait 10 minutes while others wait 2 hours? Yes, there is a garden and decorations, and our Crowne Plaza experience was nice. But who cares after such a crappy introduction to Singapore.
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Wellington International Airport

29 May 2017 Geoff
Fantastic airport experience. Really nice. - New expanded terminal including enhancements to the International precinct. - New multi storey car park (transport hub) - New on airport top quality hotel under construction - New Air traffic control tower opening in Sept 17 - Excellent bus connections - Close to CBD - Great art decoration - Good views of field from terminal
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Kuala Lumpur International Airport

22 April 2017 Kenny Lieu
The immigration line is chaotic. The authorities here need to have some kind of control. This is horrible.
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Lombok International Airport

06 March 2017 Wombat
It is a huge disappointment that after spending so much money on this airport they cannot even afford to provide decent toilet facilities!!! The locks on the doors are broken, everything is chipped and looks dirty, no decent method of drying your hands - really???? Is this the best that can be done by the management of this "international airport" - it is a completely disgusting. They need to spend money on the facility immediately.
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Georgetown Owen Roberts International Airport

24 February 2017 Guest
We vacationed in Grand Cayman for the Christmas holiday. All of the buildings date back to the 50s. Every aspect of this airport needs to be updated. The bathrooms are inadequate; the gate seating is terrible; the duty-free kiosks and shops are all scrunched together with no order and not easy to move around in especially if the airport is crowded; the computer systems are arcane; the gate staff is disorganized and rude. The right hand didnt know what the left hand was doing. And the screening personnel were beyond rude. Terrible attitudes and a bit full of themselves. The British government needs to spend a few pounds and modernize these facilities since these islands are British-owned territories.
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Shanghai Pudong International Airport

20 January 2017 E Makarov
Me and my wife were going to Europe from New Zealand with a transfer at Pudong and it turned out to be a bad choice for me. Of course the airport is big and shiny, and I must give it to them -- passport control and security people are professionals. But when it comes to the human factor, such as interpreting the rules and caring about others, I'd say it's the worst. When checking my luggage, I was told that I cannot carry my guitar into cabin and that I have to put it as check-in because the soft case was "too big".. despite the general rule for musical instruments and that it was allowed on (!) CHINA eastern when flying from NZ. I had two check-in bags already (same for my wife), and didn't want to pay 200USD for an extra one, so I've decided to put the guitar out, fill the case with some of the contents of one of my bags, and throw the bag out with the rest of the stuff. I wrapped the guitar in some of my clothes, but the manager told me it was "still too big" even though its base fit into the 2 dimensions given for checking (he said it was "too tall", weird logic).. so I had to take everything off and play the game of pretend. Finally, I cannot say the overall weight of the plane decreased substantially -- 3 to 5 kilograms at most. I'm also sure they had an extra storage in the plane -- I used the cupboard couple of times before, when overhead lockers were full. Still, I had to carry the wrapped guitar by the griff, jacket hanging on one of my hands and another item which was quite flat and wide so it was stuck in the X-ray at security and we forgot about it since we had too much on us already. I tried to call lost&found of this terminal afterwards, but they said they haven't found it, even though I can hardly imagine how such a big piece can go missing. For that I'd like to thank the manager at the counter who made me sweat for an hour while re-packing my bags. I guess some representatives of this culture enjoy playing with their power, so to all of you decent folk out there -- please be careful and aware.
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Berlin Schonefeld Airport

17 December 2016 Guest
Dreadful experience from start to finish. Long narrow corridors with stairs and no lifts or escalators. Train station a very long outside walk. Ticket machines at station impossible to decipher, platforms bleak and exposed. Train about 1/3 normal length and required capacity, over crowding worse than London commuting in rush hour, no spaces for luggage. At departure same problem with stairs, hardly any seating, poor restaurants, access to gate blocked by other passengers. In comparison London Stanstead is travellers paradise.
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Austin Bergstrom International Airport

15 December 2016 Jay
Have travelled all over the world. Arrival baggage services are among the worst I have ever experienced. Horribly slow
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Windhoek Hosea Kutako International Airport

01 October 2016 Ryno
Poorly trained security and passport control staff. Arrogant and abuse of power.
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Enfidha-Hammamet International Airport

04 September 2016 Guest
The best airport in north Africa, no need to make the tail for a long period during check-in, luxurious ... recommend it to every body.
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Orlando International Airport

27 August 2016 Guest
Very poor signage for such a big and cumbersome airport to navigate. TSA Pre lines are 50 yards from regular lines (?) Except for some (not all) TSA employees, everyone treats you as if they are forced to, from several SouthWest employees (I am an A-List) to others around. If they can't handle the public, they need to find themselves another job. I travel to 200 clinics in 21 states. I have yet to find an airport in the US that is this bad in service. Only good thing is you have plenty of food choices.
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Istanbul Ataturk Airport

11 August 2016 chrisknibbs2000@yahoo.com
The MOST unhelpful airport EVER ! My Tanzanian friend was denied boarding a flight to Manchester UK . The Turkish Official said that his documents were not ADEQUATE ! My Friend was abandoned , no help , no explanation , the Official repeatedly shouted ' DON'T TALK ' NOBODY at the airport helped my friend. My friend decided after several hours , stuck in a foreign airport , No money , no food , no drink .... to cause a fuss with the airport police , They FINALLY helped by organising a flight back to Tanzania , using my friend's return ticket , He felt like a CRIMINAL , put on a return flight , NO FOOD or DRINK . Officials at Dar Es Salaam airport could NOT understand why my friend's documents were classed as INADEQUATE !? Passport OK Indefinite Visa to Remain in UK OK My friend borrowed money , purchased another return ticket Dar Es Salaam to Manchester UK 2 days later with SAME DOCUMENTS Used ETIHAD Airline avoiding Ataturk Airport , arrived in Manchester NO PROBLEM !! $950 in debt A lot of Stress I have written to the airport and Airline , All they say is that my friend's Documents were NOT adequate !! And they hope we use their airline again ... HAHAHA They Don't Care ! I HOPE THIS DOES'NT HAPPEN TO ANYONE ELSE ..... THE MORE PEOPLE COMPLAIN THE BETTER ! THIS AIRPORT NEEDS INVESTIGATING !
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Palma de Mallorca Airport

19 July 2016 Brendan
As Palma airport is very large and requires a lot of walking to get to your correct module and boarding gate, I would recommend allowing plenty of extra time to avoid any stress. Especially during the busy summer time.
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Salt Lake City International Airport

19 July 2016 Susan Jeffrey
We had a long layover and were disappointed in the small number of real, sit-down restaurants available, especially without lots of walking. We did end up with a good Italian meal at D gates. My husband reported that the men's restroom hadn't had a real cleaning in ages.
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Larnaca International Airport

30 June 2016 Guest
Travelled from Larnaca airport 29th June 2016. It was absolute chaos. There appears to be little or no organisation of the queue to pass through security and this led to fighting between passengers. One passenger was stuck by the luggage trolleys whilst they were being moved across the departure hall. Passengers spend so much time passing through security, there is no opportunity to visit the shops or bars prior to boarding. All in all, a rotten end to a wonderful holiday on a wonderful island. I would hope the airport management would seriously consider looking at their management of the large volume of passengers passing through the airport in the wake of the Turkey tragedy this week.
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Chittagong Shah Amanat International Airport

22 May 2016 Guest
We had arrived there on 5th of April 2016 around 9AM. The Airport is in bad condition. The airport toilets are very dirty. You feel to vomit in the toilet area. Flies are all around. The passport control representatives are very cruel. They do not treat people like human. The custom officers are digester. I felt they are assigned to make people scared to take their goods or money as majority numbers of people are coming from Middle East and working as a labor. People are treated as pest. I saw many people were begging to give their cigarette cartoons as it is taken by the custom officers. Alcoholic drinks are taken out and explanation was given that alcohol is prohibited in the country. It is treated as smuggling product. Explained was given by the highest authority of the shift who was sitting in the office. However, during my vacation I found that many things are available in the country on home delivery basis. From the curiosity, I have watched few documentaries on you tube videos posted by the famous local tv channels and was shocked to see the result. I have complained about a lady custom officer for her rude behavior, the senior officer answered me that she has started working from 4am and she is tried. The most hilarious experience was on the departure. We couldnt seat in the restaurant areas because of flies. Thousands of flies are there. The funniest thing was, a bird was flying close the lounge. Anyway, people do not keep many things is mind for long if they are treated as human. The officers should be treating everyone as a guest.
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Lagos Murtala Muhammed International Airport

16 May 2016 Guest
there is several agents at the airport who scam guest out of money and they take their iteniary and passports from the to demand money because they know that we need our passport in order to leave the country, this is wrong and this counry will never prosper if you allow your worker to keep doing things like this and security is no better
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Los Angeles International Airport

02 May 2016 Guest
Worst airport ever it took nearly 2 hrs to get through security totally disorganised other passengers stressed and worried that they may miss their flight. The TSA staff are rude and aggressive they do nothing to prepare customers for the security process like other none USA airports do shambles avoid if possible
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London Luton Airport

21 February 2016 Guest
A total rip off from the time you arrive. Awful unhelpful staff.
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Brussels South Charleroi Airport

08 February 2016 Guest
Over-crowded, overpriced, unpleasant...
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Hanoi Noi Bai International Airport

03 February 2016 poxi
I just came back my home from Noi Bai airport. The first time in Vietnam, a terrible airport, change the flights, bad services ...
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Accra Kotoka International Airport

13 December 2015 ellen b gordont
it was a nice airport i arrived on august l, 2015 and left nov 29,2015. everyone was nice understanding and helpful. accept on the plane. chris on delta was okay at first and then after i do not want to comment.
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Aarhus Airport

13 December 2015 Guest
Small but very efficient airport with low stresslevel.
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Zadar Airport

25 October 2015 Guest
Seating poor, duty free limited. Toilets need repairing. There is a charge for Wifi
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Marsa Alam International Airport

08 October 2015 Guest
Nice little airport, so far not swamped by tourists. However...apparently the UK has demended that fluids are confiscated, hand luggage tested for explosives before boarding and the best bit, lighters are confiscated. However you are told you can buy one in the duty free which Is not true but a smoking area is kindly provided!! Confiscations were spotty so thankfully we had lighters to hand but the logic??? Beats me.HQTHO
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Hong Kong International Airport

04 October 2015 Guest
One of busines international airport in Asia Pacific which has seen better days in its level of service quality and effectiveness! I am a frequent traveller within Asia Pacific based in Hong Kong which has witness graduall deterioration on its service quality and effectiveness of its planning management. Perhaps it was the contribution of incrrease passensger flow from its parent country but seems approach to all matter are "Passive" and "Systematically Robotic"... losing its human touch which is critical in service....hope it does shake up or likely be replace by nearby competition from China!
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New York John F. Kennedy International Airport

19 September 2015 Senior Pennsylvania
Avoid JFK Airport Arriving international passengers with connecting flights will require 3 hours to safely make connection. Passport inspection required 45 minutes wait. TSA security was a 1 hour wait. Confusing information about departure terminal. One agent said terminal 2, while another said terminal 4. Terminal 4 was correct for us. Easy to see why TSA should be privatized. 1 inspection line open with over 100 people waiting and no TSA concern that people were missing their flights because of this lack of efficiency.
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Rhodes Diagoras International Airport

13 September 2015 mickidiver
Terrible, worse than a '4th' world airport. Everything is broken, from the check in desks to the disgusting toilets.
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Guayaquil Jose Joaquin de Olmedo International Airport

07 September 2015 elizabeth d
I had the pleasure to go to Guayaquil and visit my family, and I must say that the airport is extremely clean and nice stores too, where you can buy typical souvenirs, chocolates drinks etc. That is in the area for departure, however in the area of arrival, the day that I arrived there were two flights that arrived at the same time, however the immigration officers were only 5 working despite there were 13 cabins in total, which delayed a lot the exit of the passengers, my arrival was at 5:30 pm and I did not leave the airport until 7:00 pm, I believe they should be more people working when there are more than one flight, just a comment on that for better customer service.
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Mykonos Island National Airport

07 September 2015 Rudi
Avoid this airport if you can. When arriving at Mykonos airport the 1st August, and a Saturday, in the peak of the holiday season, 3 flights were leaving at the same time and only 2 check-in desks were open. It took 2.5 hours to check in one luggage. No effort has been made to speed up the process. There was not a single information screen or announcement to tell about delays and no staff was visible. The checked-in bags security is made manually by the passenger and you need to go through the other queues. It's very messy and disorganized. The departure lounge is small and very crowded. Boarding was painfully slow, more than 45 minutes to board an Airbus 320. Our flight was delayed 2 hours simply to allow private jets to land and our plane was not supplied with water. The service provided by the airport is unacceptable. Mykonos has been a popular destination for decades but their airport is below any acceptable standards.
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