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HOME ⇒ World Airport Directory


Airport Reviews

To write a review, an opinion or a comment about a specific airport, or to look up reviews for a specific airport, you should browse the World Airport Directory.

Latest Airport Reviews & Traveller Opinions

Kuala Lumpur International Airport

22 April 2017 Kenny Lieu
The immigration line is chaotic. The authorities here need to have some kind of control. This is horrible.
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Lombok International Airport

06 March 2017 Wombat
It is a huge disappointment that after spending so much money on this airport they cannot even afford to provide decent toilet facilities!!! The locks on the doors are broken, everything is chipped and looks dirty, no decent method of drying your hands - really???? Is this the best that can be done by the management of this "international airport" - it is a completely disgusting. They need to spend money on the facility immediately.
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Georgetown Owen Roberts International Airport

24 February 2017 Guest
We vacationed in Grand Cayman for the Christmas holiday. All of the buildings date back to the 50s. Every aspect of this airport needs to be updated. The bathrooms are inadequate; the gate seating is terrible; the duty-free kiosks and shops are all scrunched together with no order and not easy to move around in especially if the airport is crowded; the computer systems are arcane; the gate staff is disorganized and rude. The right hand didnt know what the left hand was doing. And the screening personnel were beyond rude. Terrible attitudes and a bit full of themselves. The British government needs to spend a few pounds and modernize these facilities since these islands are British-owned territories.
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Shanghai Pudong International Airport

20 January 2017 E Makarov
Me and my wife were going to Europe from New Zealand with a transfer at Pudong and it turned out to be a bad choice for me. Of course the airport is big and shiny, and I must give it to them -- passport control and security people are professionals. But when it comes to the human factor, such as interpreting the rules and caring about others, I'd say it's the worst. When checking my luggage, I was told that I cannot carry my guitar into cabin and that I have to put it as check-in because the soft case was "too big".. despite the general rule for musical instruments and that it was allowed on (!) CHINA eastern when flying from NZ. I had two check-in bags already (same for my wife), and didn't want to pay 200USD for an extra one, so I've decided to put the guitar out, fill the case with some of the contents of one of my bags, and throw the bag out with the rest of the stuff. I wrapped the guitar in some of my clothes, but the manager told me it was "still too big" even though its base fit into the 2 dimensions given for checking (he said it was "too tall", weird logic).. so I had to take everything off and play the game of pretend. Finally, I cannot say the overall weight of the plane decreased substantially -- 3 to 5 kilograms at most. I'm also sure they had an extra storage in the plane -- I used the cupboard couple of times before, when overhead lockers were full. Still, I had to carry the wrapped guitar by the griff, jacket hanging on one of my hands and another item which was quite flat and wide so it was stuck in the X-ray at security and we forgot about it since we had too much on us already. I tried to call lost&found of this terminal afterwards, but they said they haven't found it, even though I can hardly imagine how such a big piece can go missing. For that I'd like to thank the manager at the counter who made me sweat for an hour while re-packing my bags. I guess some representatives of this culture enjoy playing with their power, so to all of you decent folk out there -- please be careful and aware.
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Berlin Schonefeld Airport

17 December 2016 Guest
Dreadful experience from start to finish. Long narrow corridors with stairs and no lifts or escalators. Train station a very long outside walk. Ticket machines at station impossible to decipher, platforms bleak and exposed. Train about 1/3 normal length and required capacity, over crowding worse than London commuting in rush hour, no spaces for luggage. At departure same problem with stairs, hardly any seating, poor restaurants, access to gate blocked by other passengers. In comparison London Stanstead is travellers paradise.
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Austin Bergstrom International Airport

15 December 2016 Jay
Have travelled all over the world. Arrival baggage services are among the worst I have ever experienced. Horribly slow
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Windhoek Hosea Kutako International Airport

01 October 2016 Ryno
Poorly trained security and passport control staff. Arrogant and abuse of power.
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Enfidha-Hammamet International Airport

04 September 2016 Guest
The best airport in north Africa, no need to make the tail for a long period during check-in, luxurious ... recommend it to every body.
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Orlando International Airport

27 August 2016 Guest
Very poor signage for such a big and cumbersome airport to navigate. TSA Pre lines are 50 yards from regular lines (?) Except for some (not all) TSA employees, everyone treats you as if they are forced to, from several SouthWest employees (I am an A-List) to others around. If they can't handle the public, they need to find themselves another job. I travel to 200 clinics in 21 states. I have yet to find an airport in the US that is this bad in service. Only good thing is you have plenty of food choices.
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Palma de Mallorca Airport

19 July 2016 Brendan
As Palma airport is very large and requires a lot of walking to get to your correct module and boarding gate, I would recommend allowing plenty of extra time to avoid any stress. Especially during the busy summer time.
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Salt Lake City International Airport

19 July 2016 Susan Jeffrey
We had a long layover and were disappointed in the small number of real, sit-down restaurants available, especially without lots of walking. We did end up with a good Italian meal at D gates. My husband reported that the men's restroom hadn't had a real cleaning in ages.
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Larnaca International Airport

30 June 2016 Guest
Travelled from Larnaca airport 29th June 2016. It was absolute chaos. There appears to be little or no organisation of the queue to pass through security and this led to fighting between passengers. One passenger was stuck by the luggage trolleys whilst they were being moved across the departure hall. Passengers spend so much time passing through security, there is no opportunity to visit the shops or bars prior to boarding. All in all, a rotten end to a wonderful holiday on a wonderful island. I would hope the airport management would seriously consider looking at their management of the large volume of passengers passing through the airport in the wake of the Turkey tragedy this week.
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Chittagong Shah Amanat International Airport

22 May 2016 Guest
We had arrived there on 5th of April 2016 around 9AM. The Airport is in bad condition. The airport toilets are very dirty. You feel to vomit in the toilet area. Flies are all around. The passport control representatives are very cruel. They do not treat people like human. The custom officers are digester. I felt they are assigned to make people scared to take their goods or money as majority numbers of people are coming from Middle East and working as a labor. People are treated as pest. I saw many people were begging to give their cigarette cartoons as it is taken by the custom officers. Alcoholic drinks are taken out and explanation was given that alcohol is prohibited in the country. It is treated as smuggling product. Explained was given by the highest authority of the shift who was sitting in the office. However, during my vacation I found that many things are available in the country on home delivery basis. From the curiosity, I have watched few documentaries on you tube videos posted by the famous local tv channels and was shocked to see the result. I have complained about a lady custom officer for her rude behavior, the senior officer answered me that she has started working from 4am and she is tried. The most hilarious experience was on the departure. We couldnt seat in the restaurant areas because of flies. Thousands of flies are there. The funniest thing was, a bird was flying close the lounge. Anyway, people do not keep many things is mind for long if they are treated as human. The officers should be treating everyone as a guest.
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Lagos Murtala Muhammed International Airport

16 May 2016 Guest
there is several agents at the airport who scam guest out of money and they take their iteniary and passports from the to demand money because they know that we need our passport in order to leave the country, this is wrong and this counry will never prosper if you allow your worker to keep doing things like this and security is no better
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Los Angeles International Airport

02 May 2016 Guest
Worst airport ever it took nearly 2 hrs to get through security totally disorganised other passengers stressed and worried that they may miss their flight. The TSA staff are rude and aggressive they do nothing to prepare customers for the security process like other none USA airports do shambles avoid if possible
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London Luton Airport

21 February 2016 Guest
A total rip off from the time you arrive. Awful unhelpful staff.
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Brussels South Charleroi Airport

08 February 2016 Guest
Over-crowded, overpriced, unpleasant...
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Hanoi Noi Bai International Airport

03 February 2016 poxi
I just came back my home from Noi Bai airport. The first time in Vietnam, a terrible airport, change the flights, bad services ...
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Aarhus Airport

13 December 2015 Guest
Small but very efficient airport with low stresslevel.
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Zadar Airport

25 October 2015 Guest
Seating poor, duty free limited. Toilets need repairing. There is a charge for Wifi
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Marsa Alam International Airport

08 October 2015 Guest
Nice little airport, so far not swamped by tourists. However...apparently the UK has demended that fluids are confiscated, hand luggage tested for explosives before boarding and the best bit, lighters are confiscated. However you are told you can buy one in the duty free which Is not true but a smoking area is kindly provided!! Confiscations were spotty so thankfully we had lighters to hand but the logic??? Beats me.HQTHO
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Hong Kong International Airport

04 October 2015 Guest
One of busines international airport in Asia Pacific which has seen better days in its level of service quality and effectiveness! I am a frequent traveller within Asia Pacific based in Hong Kong which has witness graduall deterioration on its service quality and effectiveness of its planning management. Perhaps it was the contribution of incrrease passensger flow from its parent country but seems approach to all matter are "Passive" and "Systematically Robotic"... losing its human touch which is critical in service....hope it does shake up or likely be replace by nearby competition from China!
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New York John F. Kennedy International Airport

19 September 2015 Senior Pennsylvania
Avoid JFK Airport Arriving international passengers with connecting flights will require 3 hours to safely make connection. Passport inspection required 45 minutes wait. TSA security was a 1 hour wait. Confusing information about departure terminal. One agent said terminal 2, while another said terminal 4. Terminal 4 was correct for us. Easy to see why TSA should be privatized. 1 inspection line open with over 100 people waiting and no TSA concern that people were missing their flights because of this lack of efficiency.
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Rhodes Diagoras International Airport

13 September 2015 mickidiver
Terrible, worse than a '4th' world airport. Everything is broken, from the check in desks to the disgusting toilets.
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Guayaquil Jose Joaquin de Olmedo International Airport

07 September 2015 elizabeth d
I had the pleasure to go to Guayaquil and visit my family, and I must say that the airport is extremely clean and nice stores too, where you can buy typical souvenirs, chocolates drinks etc. That is in the area for departure, however in the area of arrival, the day that I arrived there were two flights that arrived at the same time, however the immigration officers were only 5 working despite there were 13 cabins in total, which delayed a lot the exit of the passengers, my arrival was at 5:30 pm and I did not leave the airport until 7:00 pm, I believe they should be more people working when there are more than one flight, just a comment on that for better customer service.
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Mykonos Island National Airport

07 September 2015 Rudi
Avoid this airport if you can. When arriving at Mykonos airport the 1st August, and a Saturday, in the peak of the holiday season, 3 flights were leaving at the same time and only 2 check-in desks were open. It took 2.5 hours to check in one luggage. No effort has been made to speed up the process. There was not a single information screen or announcement to tell about delays and no staff was visible. The checked-in bags security is made manually by the passenger and you need to go through the other queues. It's very messy and disorganized. The departure lounge is small and very crowded. Boarding was painfully slow, more than 45 minutes to board an Airbus 320. Our flight was delayed 2 hours simply to allow private jets to land and our plane was not supplied with water. The service provided by the airport is unacceptable. Mykonos has been a popular destination for decades but their airport is below any acceptable standards.
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Seoul Incheon International Airport

24 August 2015 DW
Yes, it used to be one of the best airports in the world. Unfortunately it has taken a MAJOR hit recently as it simply cannot cope with the increased number of passengers. The short line ups for immigration/security that used to be a feature of Incheon are gone!!! Now are horrendous long line ups and a surprising level of disorganisation in their immigration system. When there's line up's taking 45 minutes....why are not all the immigration lanes staffed??? Ok they blame the influx of Chinese visitors in recent years but this is a poor excuse - the airport has to manage it. One additional point - there are no security/immigration lanes for business/first class passengers. Strange! Very sad to see an airport which I have complimented before becoming so bad. It is VERY VERY frustrating to travel in this airport now. Management - please note and do something about it, it's in your power!!!
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Cheboksary Airport

09 August 2015 "Lidiya Ivanovna"
I used Cheboksary aeroport twice and i have a quite negative experience. The first time the handle of my rolling suitcase got broken during transportation of the luggage and I never received any refund after submitting a declaration about it. The suitcase was ruined as i could not roll it. And nobody ever contacted me. The second time happened on 2 august 2015, Utair airlines, flight 7.30am from Cheboksary to Moscow. I checked in my luggage I asked to put a label of fragility on my suitcase and the suitcase of my boyfriend. We had some glass in our luggage. They sticked something on only my suitcase and said to bring both suitcases to the Customs to check luggage in and that they would arrange fragile part of our suitcases. Apperantly you have to do it yourself which is fine. My family was waiting for us back to say bye and spent an 1 hour before the boarding outside as we were too early. We went to the Customs hall (5 meters away from the check in area) and gave our suitcases saying that they should transport it as fragile luggage and put relevant labels on both suitcases. Does it seem to be a simple request? Looks like that. But no. The answer of one woman was "what does it matter? Nobody will look if your luggage is fragile". I kindly said that it matters to me and I would like both suitcase to be transported as fragile. The answer of the same woman was "do it yourself but you have to go through Customs first and we won't let you out".. (because I already mentioned to them before that we only want to drop suitcases and go back to my waiting family). That was absurd! Simple request to transport your luggage as fragile turns into begging. You are standing there looking at these 3 lazy people who dont want to do their jobs and treat customers like this! Of course I told them that i have to go back to checkin area to see my family and cannot go through customs to put labels that they would give me on my suitcases. The answer from "that woman" was that either i put that fragile label myself either they dont move a finger. I got really annoyed and asked them to give my suitcases back, so i can go back to the checkin desk and arrange myself. The answer was NO. I tried to ask for the name of "that woman" but her nice colleagues didn't give her away. I heard somebody called her "Lidiya Ivanovna". If you know this unhappy woman working in Customs area of the Cheboksary aeroport, please help her to find the other job! This is really not a nice experience when people do not do their job well and irritate customers. Kind regards, Crappy treated customer on August 2, 2015.
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Munich Airport

02 August 2015 Chris A
Can't believe that an airport can be so horrible . Arrived at Munich airport to grab a connecting flight, The line for immigration was long and VERY SLOW , the immigration officers were more interested in talking to each other than doing their jobs. Finally it's our turn, and after telling them that we we to catch our flight within 20 minutes this seamed to slow them down. After proceeding from immigration,I was singled out for a spot check ( presumable because I spoke out about the lax way the officers were doing their job) this took a couple of minutes. We ran to our lounge which was a fair way from the immigration entry point ,only to be told that the gangway was closed and we had missed our flight. We went to the Lufthansa desk and explained the situation and were put on the next flight to our destination . No fault of ours and no extra charges to be put on another flight. This put all our plans back, hotels, cars, etc. in this age one would not expect such useless service from an airport and it's staff. Overall not a good impression given by this place
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Noumea La Tontouta International Airport

16 July 2015 Guest from Sydney
The airport was modern, clean and very organised. We arrived in the morning from Noumea for our international flight and Staff were friendly and service was quick. No fuss about a bit of excess carry-on luggage, and everything run smoothly. We had a very decent breakfast in a spacious section of the airport. The queue to the departure gates and customs was a bit long and there was a happy crowd near the ice cream and craft shops.
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London Heathrow Airport

06 July 2015 Guest
It was a wonderful experience. From the beginning to the end.... It gave us a chance to enjoy ourselves from the very start. and the terminal and the departure lounges and the flight, everything was amazing.
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Kigali International Airport

28 June 2015 Sheila helen
Airport security extremely unhelpful. My daughter laptop and money was stolen. When she asked security for assistance as they were there, they pretended not to know English. And yet I know they spoke English as I have heard them several times. I will not be using that hub again.
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Dublin Airport

26 June 2015 Guest
came home from Scotland recently and thought the plane had made a navigational error.The passport control in Terminal 1 reminded me of Istanbul. Spent 20 minutes in appalling conditions before a civilian controller examined my passport and seemed to be counting the hairs on my head, this after barking at me to move back from wife. As an Irish citizen travelling within the common travel area I should not have been subject to passport control and certainly not the "gestapo" scrutiny applied. It was not personal as eveeryone was getting the same treatment, hence the delay. So if you are looking for Ireland of the welcomes dont go near Dublin Airport.
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Manchester Airport

29 March 2015 Two dancers
Will never again travel through Manchester. No signs for car rentals at term 2. Arrived at 6.30am after overnight flight from US-no signage for car rentals - Only coffee shop open and no-one was any help with directions-had to walk for 10 mins outside in the cold to find the bus to car rental village!!. On leaving, car rental did not give any maps or directions. Returning was even worse-no signposts-no help-Budget car rental does not offer shuttle to hotel-had to wait for shuttle to airport and then pay for taxi to hotel. This airport does nothing to encourage travellers. On departure were herded like cattle through the duty free area before we could reach our gate. Overall a dreadful experience.
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Sydney Airport

01 March 2015 Guest
Departure is a nightmare, queueing up for ages. Priority should be given to those whose flights are leaving first, but instead everyone's together getting grumpier by the minute. Terminal is very noisy and the toilets were disgusting.
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Islamabad Benazir Bhutto International Airport

22 February 2015 Guest
Corrupt Police/ Security officials, bent customs officers, bribery is taken openly, beggers everywhere - a complete lawless place
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Berlin Tegel Airport

06 December 2014 Joseph Wright
Having just flown from Heathrow's new Terminal 2, Tegel was a welcome relief. No long walks, speedy immigration, good baggage service and easy access to transportation services. Long may the new Brandenberg airport continue to be delayed!
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Port Au Prince Toussaint Louverture International Airport

20 November 2014 Yves M. Coupetuest
It is a pleasure when arriving and departing from the newly renovated Toussaint Louverture International Airport. The building is more inviting, the staff friendlier, collecting your luggage is no longer a nightmare.The government has done an excellent job renovating and managing the facility. There is more to be done especially after leaving the building, the staff hired to help passengers are way too aggressive. I witnessed passengers being harassed and intimidated by these staff. The newly created Politour should be more visible and also make sure that the people awaiting the arrival of their relatives, friends etc is not blocking the walkway making it easier for the passengers to exit . Congratulations and keep-up the good work.
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Ahmedabad Sardar Vallabhbhai Patel International Airport

04 November 2014 teja
Best airport , good technology , neat and tidy floor , cleanly toilets overall very good airport
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Amsterdam Schiphol Airport

27 October 2014 Guest
over-rated,and not friendly staff either.
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Caracas Simon Bolivar International Airport

22 October 2014 PAULO VIANA
50 MINUTES ON THE SECURITY LINE. ONLY TWO XRAY MACHINES WORKING. AFTER THAT, 40 MINUTES ON THE IMMIGRATION LINE, TO LEAVE THE COUNTRY... WEAR COMFORTABLE SHOES AND CARRY A TON OF PATIENCE...
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Chania Daskalogiannis International Airport

19 September 2014 Guest
The worst airport it has ever been my mis pleasure to visit. We arrived two hours before flying and spent one and a half hours queuing to check in and pass through security - there were no orderly systems in place and the staff clearly didn't care about the comfort of passengers. The airport facilities are pathetic and it clearly cannot cope with the number of passengers passing through and needs a thorough expansion programme. We will never visit Crete again after this awful experience!
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Kansas City International Airport

12 September 2014 Ian wallace
Kansas City international, once a thriving hub for TWA, is a shambles now. The airport claims to be undertaking renovations, remodels & repairs, but in 2 visits 12 months apart I saw absolutely zero improvements. The gate area (52) us the WORST passenger gate area I have EVER seen. There is ZERO pax amenities beyond security, no RESTROOMS, no food, not even a water fountain. You are a prisoner until you are allowed to board. Pray your flight isn't late. The gate spaces a terribly cramped considering the vast amount of unused space. In my opinion this is the end result of allowing a failing municipal government takes over an important public facility and runs it into the ground. Do not connect in KC if you can avoid it. Pressure city leaders to fix their mess NOW
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Aruba Reina Beatrix Airport

11 August 2014 Guest
Much improved over the old terminal. Check the Customs line before you hang out too long in the duty free area. An hour to get through the line isn't unheard of. Once in the gate area, there are few food options and they are all basic. Still that seems to get better each year. There are plenty of car rental options at the airport and cabs are plentiful. Baggage return is pretty slow. If you have preferred status, do know the priority tab on your luggage tag apparently means nothing to the baggage handlers. Your on vacation, don't sweat it. If you have an unlocked cell phone, you can get a SIM card at a booth in the outer lobby for $20. This will give you something like 50 minutes of calling to the US, unlimited incoming calls and unlimited local calls on the island. There is a duty free shop in the baggage claim area with good prices so you can make good use of your time waiting for luggage. Good prices but only 1liter per person. Aruba is awesome!
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Rome Leonardo da Vinci - Fiumicino Airport

04 August 2014 name
The airport is very big.Our bags arrived at the convenyor before the estimated time.In the departure,the line for bag drop was long.Security and the passport control were fast.A lot of expensive shopping.The airport is unclean.
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Pittsburgh International Airport

03 August 2014 jr
Overall, PIT is a good airport. Given that it was built for much higher traffic, everything is far under capacity. However, the Delta flight from Paris continues to be very inconvenient and the process of arrival is designed in a very stupid manner; after our first time on this flight, we decided not to do it again but we broke down because there was a rare deal on this route. One would think that PIT's only flight to Europe would be outstanding. It is excellent to CDG. Upon return, one goes through customs and immigration as expected but then stupidity gets inserted into the process. The idiotic design flaw is that one must recheck bags and go through security in order to LEAVE THE AIRPORT. This is standard procedure for connecting flights but not if your final destination is PIT. I have traveled numerous airports on three continents regularly and never seen anything as stupid as this process. Third world countries do better. Imagine you purchased some duty free booze in CDG Paris. You cannot bring them through security and they need to be placed into your baggage. Our first time on this flight, we were not told to put the liquor into our bags. Several people forfeited very expensive wine because they already checked their bags. They do a better job of warning passengers now. Additionally, Delta seems to have some problems with baggage. We rechecked three bags after clearing customs for pickup at the baggage claim so we could leave the airport. One bag arrived fairly promptly, about 20 minutes after checking it. The other two bags showed up more than 45 minutes after the first. All were deposited on the conveyer belt at the same time. They only had to move the bags from the gate to the "landside terminal". Delta told me that they have three flights arriving very close together and there are only so many baggage handlers. These three flights all came in on schedule. They knew the planes and passengers would arrive - no mystery regarding the required tasks. The international arrival area was designed when security was far more lax than it is now however there are solutions. Why not run buses? European & Asian airports are always loading passengers into buses. Why not move the international gate to the "land side terminal"? It is simply not worth the trouble to get a direct flight. We intend on driving to another airport to do international flights or simply connecting. PIT management and facilities are not competent to handle international flights.
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Miami International Airport

23 July 2014 SummerSanders
If you're looking for a small, quiet, and unstressful airport, this may not be the place for you. However, it's quite lively and filled with some of the most interesting people in the world. Miami travelers often have people going to South America. Something to do before leaving for your trip is to visit the Entrusters site and you can earn extra money while traveling. Entrusters is the new way of budget travel and meeting new friends or locals.
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Copenhagen Kastrup Airport

15 July 2014 sean young
I have finished Baltic cruises on June 25, 2014, this airport is the worst airport in Northern Europe, it has no clear sign for boarding and small little sign for luggage claim, it is over commercialize and feel like to walk in to a shopping mall- no waiting area and no chair. and worst no chair and passengers have to sit on the floor, if you want to spend high price drink of junk food than you can buy it from vendor and gain a seat to sit. we have to search and go to some remote alleyway to claim my luggage. the male custom agent is ass that we bought tax free perfume from Princess cruises and was in my wife's handbag, he order to empty the hangbag and confiscated two expensive perfumes bottles-because ovre 100 ml and it is liguid, you think the expensive perfume will sale a big bottle? can he read or smell and including my male cologne was taken, this poor stinked agent must need the deordant and a gift for boy friend and he can have it without pay for. we are flight SAS -SK909 from Copenhagen to NJ, after check in that we send to C20 gate are to wait for entrance to boarding area- we wait from 10AM till 11:45 AM at small waiting area of 20' x40'-only 3 chairs, most of people have to sit on floor for 1 1/2 hour before let us through to boarding, and no staff care of some eldery passengers concern. please stay away from this fancy name airport- it is disgust and out dated hole, still stay frozen in viking stone age, save aggravation through this worst airport!
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Doha Hamad International Airport

24 June 2014 Guest
No clear signs, new terminal!!! Lack of seats overall looks pretty cheap and under-designed..
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Moscow Domodedovo Airport

29 May 2014 Guest
Good airport. Like it! Very nice.
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