I have finished Baltic cruises on June 25, 2014, this airport is the worst airport in Northern Europe, it has no clear sign for boarding and small little sign for luggage claim, it is over commercialize and feel like to walk in to a shopping mall- no waiting area and no chair. and worst no chair and passengers have to sit on the floor, if you want to spend high price drink of junk food than you can buy it from vendor and gain a seat to sit. we have to search and go to some remote alleyway to claim my luggage. the male custom agent is * that we bought tax free perfume from Princess cruises and was in my wife's handbag, he order to empty the hangbag and confiscated two expensive perfumes bottles-because ovre 100 ml and it is liguid, you think the expensive perfume will sale a big bottle? can he read or smell and including my male cologne was taken, this poor stinked agent must need the deordant and a gift for boy friend and he can have it without pay for.
we are flight SAS -SK909 from Copenhagen to NJ, after check in that we send to C20 gate are to wait for entrance to boarding area- we wait from 10AM till 11:45 AM at small waiting area of 20' x40'-only 3 chairs, most of people have to sit on floor for 1 1/2 hour before let us through to boarding, and no staff care of some eldery passengers concern.
please stay away from this fancy name airport- it is disgust and out dated hole, still stay frozen in viking stone age, save aggravation through this worst airport!