Last week, I got back to Saudi via Dammam Airport. I have to say they have improved a lot in the last couple of years. The queue at the customs was managed excellently. Maybe the baggage service was slow a bit but otherwise everything finished so quickly. Thanks to the Airport authorities. Keep up the good work!
Good luck on getting any help from Dammam Airport staff. They do not answer the phone. They have no idea what customer service is. It's been a week now since bag was lost. There was one time when someone answered just to tell me to call back after 5 pm and talk to the nightshift. Well the nightshift does not answer the phone.