My Nephew got stranded at this same airport for days. Called the airline and airport customer representative - no response. No one wants to help. Turkish airline keep saying they do not provide passengers info when I was not asking for info but to help the poor boy to move from the Instabul Ataturk airport to Bogota, Colombia.
Neither the Turkish airline nor the airport was helpful.
The MOST unhelpful airport EVER !
My Tanzanian friend was denied boarding a flight to Manchester UK . The Turkish Official said that his documents were not ADEQUATE ! My Friend was abandoned , no help , no explanation , the Official repeatedly shouted ' DON'T TALK '
NOBODY at the airport helped my friend.
My friend decided after several hours , stuck in a foreign airport , No money , no food , no drink .... to cause a fuss with the airport police , They FINALLY helped by organising a flight back to Tanzania , using my friend's return ticket ,
He felt like a CRIMINAL , put on a return flight , NO FOOD or DRINK .
Officials at Dar Es Salaam airport could NOT understand why my friend's documents were classed as INADEQUATE !?
Indefinite Visa to Remain in UK OK
My friend borrowed money , purchased another return ticket Dar Es Salaam to Manchester UK
2 days later with SAME DOCUMENTS Used ETIHAD Airline avoiding Ataturk Airport , arrived in Manchester NO PROBLEM !!
$950 in debt
A lot of Stress
I have written to the airport and Airline , All they say is that my friend's Documents were NOT adequate !!
And they hope we use their airline again ... HAHAHA They Don't Care !
I HOPE THIS DOES'NT HAPPEN TO ANYONE ELSE ..... THE MORE PEOPLE COMPLAIN THE BETTER ! THIS AIRPORT NEEDS INVESTIGATING !