The MOST unhelpful airport EVER !
My Tanzanian friend was denied boarding a flight to Manchester UK . The Turkish Official said that his documents were not ADEQUATE ! My Friend was abandoned , no help , no explanation , the Official repeatedly shouted ' DON'T TALK '
NOBODY at the airport helped my friend.
My friend decided after several hours , stuck in a foreign airport , No money , no food , no drink .... to cause a fuss with the airport police , They FINALLY helped by organising a flight back to Tanzania , using my friend's return ticket ,
He felt like a CRIMINAL , put on a return flight , NO FOOD or DRINK .
Officials at Dar Es Salaam airport could NOT understand why my friend's documents were classed as INADEQUATE !?
Indefinite Visa to Remain in UK OK
My friend borrowed money , purchased another return ticket Dar Es Salaam to Manchester UK
2 days later with SAME DOCUMENTS Used ETIHAD Airline avoiding Ataturk Airport , arrived in Manchester NO PROBLEM !!
$950 in debt
A lot of Stress
I have written to the airport and Airline , All they say is that my friend's Documents were NOT adequate !!
And they hope we use their airline again ... HAHAHA They Don't Care !
I HOPE THIS DOES'NT HAPPEN TO ANYONE ELSE ..... THE MORE PEOPLE COMPLAIN THE BETTER ! THIS AIRPORT NEEDS INVESTIGATING !
My Nephew got stranded at this same airport for days. Called the airline and airport customer representative - no response. No one wants to help. Turkish airline keep saying they do not provide passengers info when I was not asking for info but to help the poor boy to move from the Instabul Ataturk airport to Bogota, Colombia.
Neither the Turkish airline nor the airport was helpful.