I am very glad that there is new international airport building in Odessa. It’s quite big and comfortable, decent space and many bathrooms. Bathrooms have soap and toilet paper😁
I am not happy with customer service at all. Nothing much changes. I almost missed the international flight as at the check point people do not direct you where to go or should be signs showing which is domestic or international section….I followed everyone and end up in domestic section. Luckily I asked. When I asked where I should go…. I almost got yelled that I am in a wrong place and I can miss the flight .
I got to international side and came to the counter to ask if I was late and not trying to calm my worries down the rep just said
“ wait” . Airport workers are UN friendly…. They think that they do you a favor even to look your direction. Please, please, do some sort of training on regular basis for personell to know that they are there to accommodate their guests and do their travels less worrisome not doing a favor.