Where shall I start? How about with the fact that in order to board my outbound plane, which I had a confirmation code for AND a receipt, they claimed "There was no reservation." This resulted in visiting FOUR "offices" and "officials". I was at the point of missing my flight and therefore my safari. I am embarrassed to admit I burst into tears. When I produced a $100 bill, they "found" my reservation.
I was routed through Zanzibar on another portion of my trip to Africa and ANOTHER mess! The rude gate agent would not listen to me when I said that my flight was called-I missed my flight and guess what???? Yep- more $$$$$
I was also ripped off by the airport money exchange, their transport to the resort, and phone data purchase. Never, ever, ever will I go back to this island and I tell EVERYONE of my experiences.
Africans can be so stupid and short-sighted how they treat tourists. For a temporary "win" they lose any future business and with media, it is an ignorant thing to do because the message gets out to the world.