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Home / World Airport Directory / France / Paris Charles de Gaulle Airport

Paris Charles de Gaulle Airport

Country: France
Main international airport in France, also known as Roissy Airport
Local time GMT (winter/summer): +1/+2
Geographic coordinates:  Latitude (49.01), Longitude (2.55)
Location: 25 km (16 miles) northeast of Paris
Number of terminals: 3
IATA code: CDG
Postal address: B.P.20101, 95711 Roissy Charles de Gaulle, France
Office phone number: +33 1 48 62 22 90
Flight information: +33 1 70 36 39 50
Fax number: +33 1 48 62 63 89
Based airlines: Air France, Delta Air Lines, Joon, XL Airways France

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Reviews & Opinions of Paris Charles de Gaulle Airport:

02 October 2017 SAWSAN

ONE of the worst airports i have been too... stuff not helpful at all ,if u have the chance to fly through another airport i strongly recommend doing so it was so hard to find someone to help u ,they looked at me and turn there face i was so in a harry it was realy bad

31 October 2016 Guest

Worst transit service ever! Took a long time, staff unfriendly and was barley speaking English. Plus they were not very careful with the luggage.

03 September 2016 Guest

Worst Border Security Staff at the CDG Airport, esp. the VAT Refund section. If they find the job so boring, they should resign. No customer service, rude, indifferent and totally authoritarian approach. Throwing passports away for an honest mistake, crumpling important documents, delaying tactics and all counter staff acting in cohesion are some of the features of the VAT refund counter. Lack of proper security control procedures in Paris, thereby leading to terrorist attacks, as I entered and left France, without any stamp on my passport. It was only when I was transiting through Sweden, the customs official realized that how come no one stamped my Passport in France. Then he said that it is becoming quite common, on the route I had taken fr om UK. No one at the Airport ready to help us as I tried to speak to a higher authority or the Border Control Managers. Lack of English, lack of customer service or lack of empathy, an indifferent attitude, these are some of the things I can say about France, as what remains in your memory are the last moments you spent in the Country. I am sorry to say, but Paris was beautiful, but CDG dropped the bombshell and killed all my memories. There are many other countries I can visit, wh ere I will be treated with respect and politeness. Unless, France treats people from other nations with respect, they will be treated likewise. Get your internal processes sorted before trying to become a leading country in the world.

21 August 2016 Hanan Samir

It was a bad experience! Dealing with unhelpful, cruel and arrogant employees specially the detax stuff at the euro refund.waiting in a queue that bearly moves from 12.30 pm to 3.30 pm to have my tax refund is just awful and there was just one window to serve two long queues. I had to run to catch my flight that was boarding on 3.45 pm and after all the waiting time I couldn't risk to loose my flight but I lost 300 euroes detax also I lost the fun I hoped for in shopping at the airport or at least have a hot drink and relax waiting for my flight. I wish whoever in charge to work this matter out as I loved my stay in Paris and I definitely want to come again. My flight was Egyptair MS 800 on 18 August 2016.

All Reviews of Paris Charles de Gaulle

Paris Charles de Gaulle Airports Discussion:

10 July 2017 Guest

To Manager Airport I was on flight from Paris (CDG) to Detroit (DTW) US on July, 04 Flight AF 561 The Air France agent at the gate L 42 treated me very bad. She refuse to gave me her name as this the rules of Air France not to give the agent name to the customer. She look that she is from Asia she was very rude with no respect to me at all I ask her for the counter manager she said why you need the manager he/she not her I'm the only only wearing no name tag refuse to give her name treated me like an animal and not like a human. Thank You,

16 June 2016 Jaaafar Ayoub

Last year in September 7th I fly from Beyrut to Toronto. I was refuse to enter the airplane to Toronto. The fly attendant on the airport was extreamly nice and help me to solve the problem in 1 day. She also give me voucher no.116056645 EMD no: 0578236931511 for EU 600.- This month I try to use this voucher for other fright, but Air France in US told me that this no. is not in their computer. Please could you solve this problem also? My phone no. is 4167310892 in Canada and my email is

27 August 2013 Guest

Hands down, worst airport I've ever been through and thats saying something since I've been through over 3 dozen to include Ha'noi, Bujumbura, nairobi, ougadougou, karachi, kandahar and baghdad. Each of them had more helpful and pleasant staff and the airport was better organized. A sad airport that should be avoided at all costs.

Discussion of Paris Charles de Gaulle Airport

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