An absolute disaster and horrible security staff, the scanners do not work properly and it is the only airport in the world where they open up my hand luggage and take the longest time to check my accessories and jewelry! A shameful customer service as they stare at your personal small items such as bracelets or rings, and have the audacity to scan them again, probably looking for a way to steal, it happened in the past as they place jewelry on the scanner tray again for a second time and the owner is far away so you cannot see what they are doing! A shame and terrible personnel, lack of security trays, no seats at gates, not enough bathrooms etc a disaster!

The security guy has stolen cigarette from the back pack while checking the bag!!!!!! Toilets were so disgusting dirty with no paper at all.(all of them men&woman) would rate minus starts

I wanted to review this airport following a flight out last Friday. One of our party had left her passport in the taxi from Road Town. We only has the driver's name, nothing else. The staff at the airport and the tourist office next door were fantastic in helping to sort out the problem. They went out of the airport to find other drivers to help and eventually the dirver's brother (also a taxi driver) arrived, purely by chance, and the original driver contacted. He returned to the airport with the passport in time for the flight. I can;t rate the staff highly enough for their help, also the driver's honesty - he could have denied seeing the passport.