I recently visited Iceland for 10/11 days. I enjoyed myself immensely - enjoyed seeing a large part of Iceland, enjoyed the food, met lovely people, etc. Upon arrival at Keflavik International Airport for my return flight to Toronto (3-1/2 hours before my departure time of 5:00 pm), I got my luggage tag, arranged for my luggage, passed through security and arrived at the large Duty Free part of the airport. Since my gate information would not be available until 3:20pm, I spent at least an hour walking around shopping for gifts to take home with me. Once the gate information (D34) became available, I commenced the long walk to the gate, thinking upon arrival at the gate, I would be able to sit down and relax until boarding, which was scheduled for 4:20 pm. Imagine my surprise and dismay to discover upon arrival at Gate D34 that there were absolutely NO SEATS FOR WAITING PASSENGERS. There were seniors, a mother with a 7-month old child, several young children standing as well. To compound the problem, our flight was delayed 1-1/2 hours, so we did not board the plane until shortly after 6pm, which meant we were on our feet from the time we arrived at the airport (1:30pm until we boarded shortly after 6pm (4+ hours)! I have traveled all over the world and have never experienced such treatment. I was left with a very unfavourable impression of my trip to Iceland. I cannot imagine that is the impression you would want to leave visitors of your country.

Horrible place!!! Definitely recommend to avoid if you can!!! I for sure won't be back.....Idiots!

Found staff at Restaurant and Boarding kiosk very helpful My flight was cancelled and Winair CSM helped get me on Liat flight so I wouldn't miss connecting flight