I have travelled to many international airports in over 27 countries and travelled in and out of the US for over 20 yrs. Tacoma International is the worst airport in the United States. The line at immigration is 1.5 hours. Even for passports that do not need a visa. There is no system to make it easier. The line was disproportionately long, i special lane for assistance for senior citizens (67 above) or with young infants. From international arrival to pick up area, you need to take a train. You are not allowed to bring the trolley with you. Even at Heathrow and HK International airport you can take the trolley on the train to go from station to station within the airport. They are also not equipped to handle flights when it is slightly snow flurrying. Please go and visit international cities and learn the best and effective way of handling lines. We respect TSA but after traveling 10+ hours and an additional standing time is 1.5hrs it is not the friendly welcome that reflects American hospitality.

The mostly very friendly staff at the airport are helpful and professional. A Reasonable selection of food to purchase, Perfunctory and harried car rental agents and the toilets are some of the dirtiest, smelliest and filthy, I have used anywhere in the world ..... A dubious honour to own!

Unbelievable slow passport and security check