Terrible airport all of its employees are very rude and treat you as if they are doing you a favor and not there job

Dangerously overcrowded. We had to leave Iceland through this airport on a Monday evening at the end of July. There were many, many people sitting on the floor in the hallways because there were no where near enough chairs. In the gate areas, the hallway was absolutely packed with people, wall to wall. If there had been an incident, many people would have been trampled and possibly killed. I can't believe that this situation is ok with the Iceland's authorities. There are too many international flights coming through this very small airport, and yet Icelandair is advertising their desire for people flying to Europe to have layovers in Iceland. There are not even enough gates for the number of planes waiting to be boarded. We had to be jammed onto a bus to take us to our plane. Even stupid little things, like having to present your boarding pass in order to purchase food in the main concourse, made the situation stressful and completely uncomfortable. This airport must be making a lot of money, given the number of passengers they are putting through it. How about spending ta little of that money to make the place at least somewhat comfortable for your customers?

We had a horrible experience entering Singapore at Changi Airport. How is this place the number one airport in the world? The people working there were rude, the air conditioner did not seem to be working, every passport line was back up to the far back wall. There are many airports in Europe than handle more people quicker than here. The passport room is poorly designed. There are two rows of counters. However, there is NO way to access the second row. The second row counter is waving to you but the person in the front row completely blocks you from entering. WTF! So what happens is a security officer will randomly choose people on the outside lines to fill in the second row. NOT FAIR! Of course there is no way of knowing this until you are up in the front row. There is nothing that makes waiting in a long line worse than knowing that others are arbitrarily allowed to cut far ahead in line. How is it fair that some wait 10 minutes while others wait 2 hours? Yes, there is a garden and decorations, and our Crowne Plaza experience was nice. But who cares after such a crappy introduction to Singapore.